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Terms and Conditions of Use

Last updated: March 30, 2024

Terms and Conditions for TWW+ Membership

These Terms and Conditions (“Terms”) govern your use of TWW+ Membership (the “Membership”) provided by The Wellness Way (“TWW+,” “The Wellness Way,” “we,” or “us”). We may update these Terms from time to time by notifying, the user (“user,” “you,” or “your”) of such changes by any reasonable means, including by posting revised Terms through https://www.thewellnessway.com (“the Site”). Any such changes or updates will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms incorporating such changes or otherwise reasonably informed you of such changes. By accessing, signing up for, and using Membership, you acknowledge and agree to accept and be bound by these Terms.

  1. Membership Eligibility Requirements: To be eligible for a TWW+ Membership, you must satisfy the following criteria:
  • Must be at least eighteen (18) years of age or older; and
  • Must have a valid email address and provide accurate and complete information during enrollment.
  1. Subscription Payment and Renewal:
  • Membership is payable upon sign-up and renewed automatically each month/year (each a “Term”) on the anniversary of your initial sign-up date.
  • User agrees to pay TWW+ a non-refundable subscription fee (the “Fee”) for each Term and authorizes TWW+ to charge your provided payment method for the Fee.
  • To avoid being charged for the next billing cycle, you must cancel your Membership before the renewal date pursuant to the “Cancellation Policy” Section of these Terms.
  • TWW+ reserves the right to accept, refuse, or revoke Membership with or without cause at any time at its sole discretion.
  1. Cancellation Policy: You may cancel your Membership at any time. However, cancellation must be made before the renewal date to avoid being charged for the next billing cycle. Cancellation requests or inquiries about the cancellation process can be made through your account settings on the TWW+ Site or by contacting our customer support team at thewellnessway.com/contact.
  2. Agreement to Terms: By signing up for TWW+ Membership, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not proceed with the sign-up process or use of Membership.
  3. No Medical Advice: TWW+ provides information and educational content for general informational purposes only and does not constitute providing medical advice, diagnosis, treatment, or professional services. Any health-related information provided through TWW+ should not be considered a substitute for professional medical advice, and those seeking personal medical advice should consult with a licensed physician.
  4. Membership Benefits: As a TWW+ user, you are entitled to and able to access the following benefits (collectively, the “Benefits”):
    • Premium Videos and Articles;
    • Uncensored Content;
    • Exclusive Content;
    • TWW Hotline; and
    • Research Database.
  1. Content Offerings/Benefit Changes: TWW+ reserves the right to change, modify, or discontinue any content offerings or Benefits at any time without prior notice to user. We may add, remove, or alter features and content within Membership at our discretion. Your continued use of the Membership following any modifications indicates your acceptance of the new terms and conditions. Please check this page regularly. The “Last Modified” date above indicates when these Terms were last revised.
  2. User Responsibilities and Confidentiality: You understand that the security provided by TWW+ is not absolute. You are entirely responsible for maintaining the confidentiality of your account information and for all activities conducted through your account. You agree to use Membership and its associated Benefits only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.
  3. Intellectual Property:
  • User acknowledges and agrees that all content provided through TWW+ Membership, including but not limited to text, graphics, logos, images, videos, and software, is the property of TWW+ or its licensors, is subject to intellectual property and other proprietary rights, and is protected by intellectual property laws and other applicable laws.
  • TWW+ expressly reserves all intellectual property rights in all content that appears on or is available through this Membership. User acknowledges and agrees that access to this Membership does not confer and shall not be considered as conferring upon anyone any license to any of TWW+ or any third party’s intellectual property rights.
  1. Limitation of Liability: IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, LOST PROFITS, DATA OR REVENUES, OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS AND/OR YOUR USE OF OR INABILITY TO USE MEMBERSHIP REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
  • OUR SOLE AND ENTIRE MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE MEMBERSHIP WITHIN THE SPECIFIC TERM THE BREACH OR VIOLATION OCCURRED IN.
  • THE LIMITATION OF LIABILITY SET FORTH ABOVE SHALL ONLY APPLY TO THE EXTENT PERMITTED BY LAW.
  1. Indemnification:
  • You hereby covenant and agree to indemnify, defend, and hold harmless TWW+ and its affiliates, officers, directors, employees, agents, and licensors (each, a “TWW+’s Indemnitee” and collectively, “TWW+’s Indemnitees”) from and against any and all allegations, investigation demands, actions, claims, suits, and proceedings (collectively, the “Claims”) and all resulting damages, judgments, losses, assessments, deficiencies, costs, expenses, fees (including reasonable attorneys fees), court costs, and disbursements, arising from or related to:
  • Your use of Membership (regardless of whether or not such use is permitted under these Terms);
  • Any submissions or posts you make, including but not limited to claims of infringement, violation, or misappropriation of TWW+ or third-party intellectual property rights;
  • Any breach (or alleged breach) of these Terms; or
  • Any violation of any applicable law or regulation.
  • If a Claim is filed, you shall promptly notify TWW+. TWW+ retains the authority to oversee the defense and decide whether to accept or decline any settlement offers regarding legal actions, claims, demands, or liabilities brought against TWW+, its officers, directors, employees, or agents. You agree not to independently settle or resolve any aspect of such claims or lawsuits without obtaining prior written consent from TWW+. This provision shall survive the termination of these Terms and Conditions and remain in full force and effect after any such termination.
  1. Privacy: Our Privacy Policy, https://store.thewellnessway.com/policies, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.
  2. Governing Law and Jurisdiction: The laws of the State of Wisconsin (without giving effect to its conflicts of law principles) govern all matters relating to this Agreement, including torts. The jurisdiction and venue for all disputes arising out of, related to, under, or in connection with this Agreement shall be addressed and resolved solely and exclusively in state courts of the State of Wisconsin, Brown County, or if it has or can acquire jurisdiction, the United States District Court in Brown County, Wisconsin.
  3. Changes to Terms: TWW+ reserves the right to make changes to these Terms at any time. Your continued use of our Site following any modifications indicates your acceptance of the new terms and conditions. Please check this page regularly. The “Last Modified” date above indicates when these Terms were last revised.
  4. No Waivers: The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of The Wellness Way.
  5. No Third-Party Beneficiaries: These Terms do not and are not intended to confer any rights or remedies upon any person other than You.
  6. Notices:
    • To you: We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email, and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
    • To us: To give us notice under these Terms, you must contact us as follows: by personal delivery, overnight courier, or registered or certified mail to Patrick Flynn, 2525 W. Mason ST, Green Bay, WI 54303. We may update the facsimile number or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
  7. Severability: If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
  8. Entire Agreement: These Terms, our Website Terms and Conditions of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

Please contact us if you have any questions or concerns about these Terms or your use of our Membership.

Terms and Conditions for TWW Store

Last updated: March 30, 2024

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE BEFORE USING THIS WEBSITE. 

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. 

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH THE WELLNESS WAY, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

These terms and conditions (these “Terms”) apply to the purchase and sale of products and services through https://store.thewellnessway.com/ (“Site”). By using this Site or purchasing products from The Wellness Way (referred to as “us,” “we,” or “our”), you (hereinafter “Customer,” “you,” or “your”) agree to accept and adhere to the following Terms. These Terms are subject to change by us. Any changes to the Terms will be in effect as of the “Last Updated Date” referenced on the Site.  If you do not agree with all of the Terms, please do not use this Site.

These Terms are an integral part of the terms and conditions that apply generally to the use of the entirety of the Wellness Way website. You should also carefully review our Privacy Policy and other terms and conditions before placing an order for products or services through this Site.

Terms of Sale

  • The Wellness Way reserves the right to change the prices of its nutritional supplements and other products at any time and without prior notice.
  • Products will be shipped using standard methods. Any damages or discrepancies must be reported promptly to customer service at ____________________.
  • All sales are final.
  • If you receive a damaged product, please contact us at https://store.thewellnessway.com/contact-us to resolve the situation within three (“3”) days of receipt.
  • These terms of sale are subject to change at The Wellness Way’s discretion.
  • Currently, we ship within the United States. We do not ship to PO boxes.
  • Due to the quality of our natural products, each batch may vary in color, smell, and even taste. Potency and quality are tested on each batch and maintain our highest standard.

Terms and Conditions

Welcome to The Wellness Way Store, where we offer a wide range of nutritional supplements to support your overall health and wellness goals. By using our Site, you agree to be bound by the following Terms.

  1. Product Information: The information provided on our Site, including but not limited to product descriptions, pricing, and reviews, is for general informational purposes only. We make every effort to ensure that the information is accurate and up to date, but we cannot guarantee its completeness or suitability for any particular purpose. It is important to note that we make no medical claims to treat or prevent any disease with our products. Content contained on or made available through the site is not intended to provide and does not constitute medical or healthcare advice, nor can it be relied upon as preventative care, cure, or treatment for any disease or medical condition.  Due to each individual’s unique physiology, we cannot guarantee or be liable for any results from the use of our products. It is highly recommended to consult with a The Wellness Way practitioner and conduct any necessary testing to determine if our supplements will best support your health. Your use of information available on or through this Site is your own responsibility and own risk.
  2. Ordering and Cancellations: You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. Most orders are processed within 24 hours of the time of purchase. All orders placed through our Site are subject to acceptance by us. We reserve the right to refuse any order at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. We will not guarantee the ability to cancel or change an order once it’s been placed. Once an order is received, we will send you an email confirmation.
  3. Agreement to Terms and Conditions: By clicking the place order button and completing your purchase, you acknowledge and agree to the prices and terms and conditions at the time of purchase.
  4. Payment: Terms of payment are within our sole discretion, and payment must be received in full before any products will be shipped. We accept payment via credit card, Wellness Way gift cards, and other approved methods. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
  5. Price: We strive to display accurate price information, however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
  6. Shipping and Delivery: You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. We ship to any address within the United States, except PO boxes. Shipping costs and delivery times will vary depending on your location. We will do our best to meet the estimated delivery times, but we cannot guarantee them. We will notify you of any significant delays or issues with your order, but we are not liable for any delays in shipments (See Section 7), and the risk of loss for products is passed to you upon our delivery to the carrier.
  7. Force Majeure: We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
  8. Healthcare Advice: None of the content on our website is intended to replace the advice of a qualified practitioner. The Site provides information and educational content for general informational purposes only and does not constitute providing medical advice, diagnosis, treatment, or professional services. Any health-related information provided through TWW+ should not be considered a substitute for professional medical advice, and those seeking personal medical advice should consult with a licensed physician.
  9. Damaged Products: Each order is fulfilled by hand, and sometimes, we are not notified by the delivery company when damage occurs. To address an order received in damaged condition, please send your order number and an image of the broken products.
  10. Limitation of Liability: IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, LOST PROFITS, OR REVENUES, OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
  • OUR SOLE AND ENTIRE MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.
  • THE LIMITATION OF LIABILITY SET FORTH ABOVE SHALL ONLY APPLY TO THE EXTENT PERMITTED BY LAW.
  1. Indemnification:
  • You hereby covenant and agree to indemnify, defend, and hold harmless TWW+ and its affiliates, officers, directors, employees, agents, and licensors (each, a “TWW+’s Indemnitee” and collectively, “TWW+’s Indemnitees”) from and against any and all any and all allegations, investigation demands, actions, claims, suits and proceedings (“Claims”) and all resulting damages, judgments, losses, assessments, deficiencies, costs, and expenses, including reasonable attorneys fees, court costs, and disbursements, arising from or related to:
  • Your use of Site (regardless of whether or not such use is permitted under these Terms);
  • Your use of any products;
  • Any breach (or alleged breach) of these Terms; or
  • Any violation of any applicable law.
  • If a Claim is filed, you shall promptly notify TWW+. TWW+ retains the authority to oversee the defense and decide whether to accept or decline any settlement offers regarding legal actions, claims, demands, or liabilities brought against TWW+, its officers, directors, employees, or agents. You agree not to independently settle or resolve any aspect of such claims or lawsuits without obtaining prior written consent from TWW+. This provision shall survive the termination of these Terms and Conditions and remain in full force and effect after any such termination.
  1. Privacy: Our Privacy Policy, https://store.thewellnessway.com/policies, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site. The “Last Modified” date above indicates when these Terms were last revised.
  2. Governing Law and Jurisdiction: The laws of the State of Wisconsin (without giving effect to its conflicts of law principles) govern all matters relating to this Agreement, including torts. The jurisdiction and venue for all disputes arising out of, related to, under, or in connection with this Agreement shall be addressed and resolved solely and exclusively in state courts of the State of Wisconsin, Brown County, or if it has or can acquire jurisdiction, the United States District Court in Brown County, Wisconsin.
  3. Changes to Terms and Conditions: We reserve the right to make changes to these Terms at any time. Your continued use of our Site following any modifications indicates your acceptance of the new terms and conditions. Please check this page regularly.
  4. No Waivers: The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of The Wellness Way.
  5. No Third-Party Beneficiaries: These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
  6. Notices:
    • To You: We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email, and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
    • To Us: To give us notice under these Terms, you must contact us as follows: by personal delivery, overnight courier, or registered or certified mail to Patrick Flynn, 2525 W. Mason ST, Green Bay, WI 54303. We may update the facsimile number or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
  7. Severability: If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
  8. Entire Agreement: These Terms, our Terms and Conditions for TWW+ Membership, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

Please contact us if you have any questions or concerns about these Terms or your use of our Site.